(1) An action or occurrence detected by a
program. Events can be
user actions, such as
clicking a
mouse button or pressing a
key, or
system occurrences, such as
running out of
memory. Most modern
applications, particularly those that run in
Macintosh and
Windows environments, are said to be
event-driven, because they are designed to respond to events.
(2) ITIL defines an event as "any
detectable or discernable occurrence that has significance for the management of
the IT infrastructure or the delivery of IT service and evaluation of the impact
a deviation might cause to the services." (ITIL Service Operation book, Page
35).
See Getting
Started with Event Management on
ITSMWatch.com.
See also
Tips
for Implementing ITIL in the
Quick Reference section of Webopedia.
