EFM or
Enterprise Feedback Management is the term used to describe
enterprise-wide online survey
software. EFM software supports advanced survey
design with
CRM integration and advanced reporting with statistical analysis,
a centralized panel management and workflow process to ensure consistent survey quality and enforce respondent privacy
and IT
security policies. Additionally, multiple departments within an
organization can collaborate on survey initiatives, share results and gain
insights that impact bottom-line results.
[Adapted from
Qualtrics.com]
